RETURN PICK-UP DISCLAIMER:

Please note that during the occasion of Eid Al-Fitr, return pickups in GCC countries for orders placed between March 20, 2025, and March 25, 2025,
may be delayed until after the holiday. Thank you for your patience.

HOW TO RETURN YOUR PURCHASE

We hope that you love your purchase. Just in case it’s not exactly what you wished for, you can request a return within 14 days. Just follow the steps below:

STEP 1

Log in. Click on "Account" at the bottom left.

STEP 2

Click on "Order History." Find your order and click "Request Return."

STEP 3

Select the items you want to return. Choose a reason for the return.

STEP 4

Click the "Request Return" button.

STEP 5

We will contact you to pickup the items. To track yourreturn, go to "My Orders."

Return Policy

  • We will collect your return within three working days
  • Once we receive your item(s), it will go through our Quality Check process, which takes up to 24-hours
  • All Cash-On-Delivery will be refunded as Store Credit within 24-hours
  • Refunds to credit/debit cards may take up to 10 days to reflect in your account
  • Please ensure all item(s) are returned in their original brand packaging
  • We will send unapproved items back to you
  • Beauty, underwear and swimwear cannot be returned